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Versatile Software For All Organizations
BridgeTrak provides companies around the globe, with and without formal helpdesks, in a variety of industries with a versatile help desk / tracking solution.
Transform customer and issue information into systematic working data for your help desk. Just look at our product testimonials and software reviews.
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Affordably Priced Without Compromising Features
Kemma Software, now part of ScriptLogic, bridges the gap between price and features with BridgeTrak help desk software. Priced affordably,
this software offers the features and benefits most requested by help desks, call centers, support centers and IT departments.
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Scalable For Growing Organizations
BridgeTrak for Windows and Web are compatible with a number of databases making it scalable for growing organizations like yours!
BridgeTrak ships with a Microsoft Access database but is also compatible* with Microsoft SQL Server and SQL Express.
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Flexible Software For Today and Tomorrow
We know that the help desk software one business requires may not meet the exact needs of another business. Select from various licensing levels, windows and web applications, and expansion modules. In BridgeTrak for Windows you can customize
windows by deciding on field positioning, titles, and appearance.
Purchase the help desk software you need for today and know that in the future you can advance to a higher licensing level, customize fields, or add expansion modules.
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Customer Driven Features
How do we know that BridgeTrak offers the software features most requested by help desk and IT professionals? We listen to what you, the customer, wants in a help desk and tracking application.
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Easy Installation For Technical and Non-Technical Users
Start tracking issues and solving problems the same day as installing BridgeTrak . The easy to follow wizard and installation guide walk you through
installing the software.
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Intuitive Screens and Toolbars
Even if you don't have time to read the comprehensive User's Guide from cover to cover, you won't be lost when using this helpdesk software.
Our intuitive screens and toolbars are easy-to-use and follow.
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Numerous Customizable Features and Screens
BridgeTrak allows you to easily change and adapt screen-views, add user fields, create custom queries and reports for your specific needs.
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Power Tools and Other Software from Kemma!
Expansion modules available in BridgeTrak Professional let you expand on the power of BridgeTrak for Windows and Web.
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