BridgeTrak help desk software query feature

Query Manager

  • With the standard query manager in BridgeTrak help desk software, you have quick access to your complete history of how past problems were solved
  • Query Manager organizes queries for system wide (public) or private use (tied to login ID's)

Query / Screen Shot - Bridge Help Desk, Problem Tracking, Bug Tracking Software

  • Most issue tracking fields are available to query upon including Priority, Status, Assigned to, or custom fields

  • Query results are displayed in a customizable list layout
  • Access Queries from the selection list dropdown or the status bar at the bottom of the Issue window.

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